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How to create a culture of agility

Agility is not a new concept in business, nor is it a buzzword. In fact, many companies claim to be agile, yet very few are. Like innovation

How to Develop your Risk Culture & Master Risk Management

As economic and reputational pressures on companies grow, the ability to master risk is becoming a critical and differentiating skill. In

Culture Lab: Assessing talent for cultural contribution

We’re excited to announce an exclusive Culture Lab Masterclass event on ‘Assessing talent for culture contribution’ that Walking the Talk

How to refresh your company values

Do you feel your company values may not fully represent who you are any more and therefore need updating? If so, you’re not the only one.

How does the Taylor Assessment work?

The Taylor Assessment is based on six culture archetypes: Achievement, One-Team, Innovation, Customer-Centric, People-First, and

Video: Refreshing Values

Do you feel your company values may not fully represent who you are anymore and therefore need updating? Watch Liz Stanley & Jerome

How to Balance a Culture of Wellness with High Performance

Business performance and employee wellbeing are often pitted as conflicting with each other. However, far from being mutually exclusive,

What makes The Taylor Assessment unique?

Why did we invest in designing the Taylor Assessment for the market? What makes it unique, and why we are excited about the value it can

Why hiring for culture contribution is so important

We have already looked at what The Taylor Assessment is and how it helps with hiring for culture contribution. In this blog we’re going to

Measuring Culture Contribution – Introducing The Taylor Assessment

If you know building the right culture is important for your future business successes, then you know that you need leaders who will

How To Improve Your Post-Pandemic Leadership

What are the main challenges facing people managers in the Future of Work? When we look at the Future of Work now, essentially what we’re

Amanda Fajak featured on the Leading Voices podcast

Amanda Fajak, CEO of Walking the Talk, and Larry Krema, Managing Director in the Real Estate Practice of ZRG, recently discussed how to

Why do so many culture transformations fail?

Transformation is a significant change in form and function that is irreversible and sustainable, for example turning coal into diamonds.

Amanda Fajak featured in Authority Magazine

Walking the Talk CEO Amanda Fajak recently shared with Authority Magazine her thoughts on the challenges of remote working and tips for

You can’t deliver strategy without a supporting culture

At Walking the Talk, we believe that culture is comprised of systems, symbols, and behaviours that are encouraged, discouraged, and

How to strike the right balance on empowerment

Empowerment is a cultural challenge that we hear from many of our clients. As a leader it can be tricky to find the right balance between

Agile Mindset: It’s all just an experiment

In a previous blog on agility we promised to delve deeper into the four critical mindsets you need to be truly agile. Here we take a look

Culture Labs Masterclass Events

We’re excited to announce a series of exclusive Culture Labs Masterclass events that Walking the Talk is hosting in November. The labs are

Agile Mindset – Collaborating to move quicker than your competition

In a previous blog on agility we promised to delve deeper into the four critical mindsets you need to be truly agile. Here we take a look

Your role as a leader in culture change

We’ve talked in a previous article about the importance of the leadership shadow on culture change. But we often find leaders don’t

Agile Mindset: Empowering your people at all levels

In a previous blog on agility we promised to delve deeper into the four critical mindsets you need to be truly agile. Here we take a look

How to help people managers lead culture change

In a previous article regarding the importance of people managers, we looked at why people managers are so critical to culture change. Yet

Why humility is a key leadership trait

Leaders often believe they have to have all the answers. They feel they must live up to the expectation of being the smartest person in

People managers hold the key to successful culture change

Many culture change programmes focus huge amounts of attention on senior leadership, HR teams, and networks of champions. People managers

Why you need to reassess your organisational values

The values of an organisation are not the words on its website or the posters on its walls. They are the day-to-day behaviours, systems,

Agile Mindset: Putting the customer at the heart of your business

In our previous blog on agility we promised to delve deeper into the four critical mindsets you need to be truly agile. Here we take a

Increasing trust to drive high performance

The foundation of any successful team, and organisation for that matter, is trust. In a hybrid working world, it is more important than

Walking the Talk announces transition in leadership roles and appointment of new CEO

Walking the Talk, a division of ZRG, is thrilled to announce the appointment of Amanda Fajak as its new CEO, effective immediately. Having

The Risks of Forcing People Back into the Office: Push Vs Pull

The COVID-19 pandemic has significantly transformed the way we work, with remote work becoming the new norm for many professionals around

Simple starters for leaders in building an inclusive culture

In our last blog, ‘How to build an inclusive culture’ we looked at the role of behaviours, systems, and symbols in building an inclusive

Navigating the Return to the Office: The Impact on Inclusion

The COVID-19 pandemic brought about a seismic shift in the way we work, with remote work becoming the new norm for millions of people

How can you build an inclusive culture?

You may be thinking that building an inclusive culture is a huge task, and you don’t know where to start. The key is to focus on the

Return to the Office: Finding Balance in a Post-Pandemic World

During the COVID-19 pandemic, our lives were dramatically reshaped as we adapted to remote work. Zoom meetings, virtual collaboration, and

Why is a culture of inclusion so important?

Here we unpack why it’s so important for companies, and the business benefits it will bring to your organisation.

Video: What behaviours drive inclusive cultures?

Watch Walking the Talk's Mairi Doyle talk about what behaviours drive inclusive cultures.

What is an inclusive culture?

Inclusion is rightly a hot topic for organisations looking to change their culture and improve performance. Many companies understand the

Video: What symbols are important for inclusive cultures?

Watch Walking the Talk's Mairi Doyle talk about what symbols are important for inclusive cultures.

White Paper: Shaping a culture of inclusion

Walking the Talk is delighted to announce the release of our 2023 white paper on 'Shaping a culture of inclusion'. One of the hottest

Why you need to challenge the idea of perfectionism

Is the pursuit of perfectionism holding your organisation back? In our fast and frenetic world, the default position of many people is

The importance of the tipping point in culture change

For culture change to gain momentum and stick, a tipping point needs to be reached. This threshold can be lower than organisations think,

Video: Symbolic messages

Watch Walking the Talk's Jerome Parisse-Brassens talk about the importance of symbolic messages in company culture.

Agile cultures: Start small and build momentum

Despite our human craving for stability, the world is only becoming more uncertain (52% of companies on the Fortune 500 since 2000 have

Arqiva Case Study

Watch Amanda Fajak in conversation with Shuja Khan (CEO, Arqiva), Sarah Jane Crabtree (Chief People Officer, Arqiva) and Dominic Biles

The secret for changing your culture fast - Focus, focus, focus

Prioritisation: We all know the benefits. We all know we should do it. We all know how hard it is. The basic principle behind the power of

Culture Recruiting Report

We are pleased to announce that Walking the Talk have partnered with Hunt Scanlon Media for their 2023 Culture Recruiting Report.

Why you need to highlight values during a crisis

The true test of an organisation’s values comes when you’re under crisis. Whether that be a financial, reputational, or some other risk,

Client case study webinar: Arqiva

Join us on Wednesday, April 26th at GMT 15.00 / CET 16.00 / EST 11.00 for a special webinar. Amanda Fajak, Executive Director of Walking

The importance the shadow of a leader has on culture change

At Walking the Talk, we believe culture is created through the unspoken messages people receive, through behaviours of others , key systems

Does company culture affect employee motivation? No - and yes

No Elements that are more likely to directly impact employee motivation are short-term factors such as pay, working conditions, work-life

Agility is the key to success in this BANI world

We’d just about got used to being in a VUCA (Volatile, Uncertain, Complex, Ambiguous) world when a new acronym popped up – BANI (Brittle,

In culture as in health: a good diagnosis matters

Would you trust a doctor who wanted to treat your stomach ache without understanding what was causing it? I know I wouldn’t. A good

Digital transformation and Customer-centricity: Chicken or egg?

Client: "We need to assess our digital maturity."Me: "Why?"Client: "As you know from our strategy, we must become more customer-centric if

Why you need to build a language of accountability in your organisation

Accountability is the ability of one person or group to deliver to the expectations of the other. Sounds simple, doesn’t it? In reality,

Successful culture change starts at the top

As human beings, we are programmed to try and fit in. In the corporate world, this means we take cues from our leaders as to what is

Edgar Schein (1928 – 2023)

Walking the Talk is saddened to hear of the recent passing of Edgar Schien, a true pioneer and inspirational colleague in the field of

Amanda Fajak named in list of Top 50 women leaders

We are proud to announce that Amanda Fajak, Walking the Talk's President of North America, was recently included in Women We Admire's list

Carolyn Taylor to deliver keynote at New York culture conference

We are pleased to announce that Walking the Talk's founder Carolyn Taylor will be the keynote speaker at Hunt Scanlon's forthcoming

Video: ANDRITZ's culture change journey

Watch Walking the Talk's Jerome Parisse-Brassens in conversation with ANDRITZ's culture team on how they defined and embedded a culture of

Dubai Culture Clinics

Carolyn Taylor, Founder and Chairperson of Walking the Talk, recently hosted two exclusive Culture Clinics at ZRG’s new office at the

Webinar: ANDRITZ's culture change journey

Join us on Wednesday, November 16th at GMT 12.00 / CET 13.00 / EST 07.00 for a special webinar when Jerome Parisse-Brassens, Executive

Top tips for building an accountable culture

Creating an accountable culture – where people make promises and keep them – is critical to organisational success. Here are six key

How the pandemic brought questions about purpose at work

In the new corporate scenario, employees must develop a sense of obligation and care about their colleagues and customers so as not to

4 ways to get more from your organisation's values

In a year the news has been dominated by overwhelmingly negative headlines, a beacon of positivity shone this week with the news that Yvon

Walking the Talk Expands U.S. Operations, Appoints Amanda Fajak President, North America

Walking the Talk, a ZRG company and a world leader in enhancing performance results by aligning culture with strategy, today announced the

Empowerment - It starts with you

What does the role of empowerment mean for us and what does it takes to actually claim and reclaim that sense of power inside of oneself?

Podcast: Recruiting & Promoting

Who you choose to fill an empty role sends such a strong message about what you truly value. In the latest Walking Your Talk Podcast,

Podcast: How to measure culture

As a special guest on The Lunchtime Series podcast, Walking the Talk's Jerome Parisse-Brassens discusses the need to understand culture,

The language of accountability

Language is a powerful lever that can be used to transform culture. One could argue that I have built this belief as a trained linguist,

Be-ing agile eats do-ing agile for breakfast

Drucker famously said that culture eats strategy for breakfast, by which he meant that you can have the best strategy in the world but

Managing the emotional journey of M&As

Are you aware of the emotional journey that people go through during a merger or an acquisition process? This journey is the same for all

Video: Achieving measurable outcomes through culture and strategy

Watch Cora Béghin, Vice President of Learning and Development at Sage, discuss how with Walking the Talk Sage were able to identify key

Video: Culture Conversations - Hybrid Working Environments

In this episode of ZRG's Culture Conversations, Amanda Fajak discusses the role of hybrid work arrangements on company culture in

Performance reviews as key lever for culture change

An increasing number of organisations are replacing the old-style staff performance reviews with ongoing manager feedback to employees.

Video: Limiting self-beliefs

Walking the Talk's Mairi Doyle explains the limits of self-beliefs and the effects they have.

The power of beliefs

Last week I read a book that simultaneously amazed and reassured me. It reassured me because it confirms a major foundation of our work on

Identifying your limiting beliefs

I have been doing some work with clients on limiting beliefs – it is such an interesting topic and I personally think it is so powerful

Should you focus more on behaviours or values in your culture journey?

Both values and behaviours form part of your culture, so in theory you could use both to shape your culture the way you want it. However,

Podcast: The Lunchtime Series

Walking the Talk's Jerome Parisse-Brassens is the special guest on the latest episode of The Lunchtime Series podcast, where he talks

Culture Conversations: Executive Coaching

Watch Walking the TalkExecutive Director Dr Liz Stanley discuss the pros and cons of executive coaching with Mary Kier, Global

Carolyn Taylor to deliver keynote on culture in New York

We are pleased to announce that Walking the Talk's Carolyn Taylor will be one of the keynote speakers at Hunt Scanlon's forthcoming

Measuring organisational culture change

Measuring culture change is good culture management, but how do you do it?

Video: Culture Conversation - Hybrid Working

Walking the Talk's Amanda Fajak talks about recruiting and onboarding in the hybrid world with ZRG's Mina Ames.

Podcast: How to anchor an agile culture (German audio only)

Walking the Talk's Bjoern Johannsmeier was a recent guest on the Astellas Pharma Deutschland - Changing Tomorrow podcast, discussing 'How

Tips for encouraging collaboration in a hybrid world

Loss of face-to-face working has made many feel isolated. People who started work during the pandemic and have only worked remotely report

Tips for empowering employees in a hybrid world

Managing productivity and performance from a distance has been difficult for many managers, whilst many employees have appreciated and

Tips for being more caring in a hybrid world

Companies who have shown caring to clients and employees during the pandemic have thrived and have seen positive culture capital built.

Video: The importance of symbols in a hybrid environment

Jerome Parisse-Brassens discusses the importance of symbols in a hybrid environment.

Tips for being more courageous in a hybrid world

Most people are operating in unchartered territory in terms of new ways of working. Flexibility, adaptability and vulnerability (i.e. “I

Managing culture in a hybrid world

Walking the Talk is excited to announce the release of our 2021 white paper on managing culture in a hybrid environment, the latest in our

Our culture mission takes an exciting step forward with ZRG Group

Today Walking the Talk becomes a fully owned division of ZRG Partners, a fast-growing global talent solutions and executive search firm

Podcast: Performance Acceleration series

Accountability goes up when the right conversations occur. In the first episode of the Walking Your Talk podcast's Performance Acceleration

Video: Carolyn Taylor & Liz Stanley discuss Accountability

We are delighted to announce that Carolyn Taylor's new book, Accountability@work: How to Make and Keep Promises and Have Others Do the Same

Podcast: Trust & Accountability

Walking the Talk's Founder Carolyn Taylor was this week's guest on The Recruiting Future Podcast discussing trust and accountability.

Accountability@work book

We are delighted to announce that Carolyn Taylor's new book, Accountability@work: How to Make and Keep Promises and Have Others Do the Same

A new look and feel for Walking the Talk

Today we launched a new brand look and feel for Walking the Talk.

Podcast: Setting the ambition

Turning your pursuit into action is given more urgency with an ambition. In this episode, Carolyn describes different types of ambition and

Podcast: External Orientation

An external orientation is essential to truly pursue excellence, because it is only by going beyond what is familiar to you that you will

Podcast: Pursuit of excellence series

Pursuing excellence should be such a natural thing to do with a team of people, and yet it can be remarkably elusive amongst the anxieties,

Video: Astro's Culture Journey

Watch Walking the Talk's Amanda Fajak in conversation with Gavin Baxter, Astro’s Human Resources Director. Amanda and Gavin discuss Astro’s

The AI supportive mindsets and patterns of behaviour (Video)

Businesses that pay early attention to encouraging the mindsets and patterns of behaviour that support AI adoption will have improved

Is your culture hindering digital transformation?

Walking the Talk’s solutionTo successfully transform in a digital world, businesses need to have certain cultural attributes that are not

The Digital/AI leader of tomorrow is a connected leader

For Walking the Talk’s latest research into cultures for Digital and Artificial Intelligence, we interviewed numerous leaders from many

Empowerment is the key to the digital transformation kingdom

Companies that led successful Digital Transformations realised that they had to empower their employees to be successful in the new world.

Exploding digitally enabled technologies – Survive? Thrive?

C-Suite CHRO recently discussed, as pandemic year of 2020 nears to end, how they fared with exploding digitally-enabled technologies. Did

Podcast: Special Edition - Paula Harraca, ArcelorMittal

In this episode of the Walking Your Talk podcast, special guest Paula Harraca, Head of People & Innovation at Arcelor Mittal Long in

Empowerment is the key digital transformation success factor

One of the key cultural attributes of successful digital transformations, which we identified in our recent research on Culture for

Having and holding to clear, aligned principles is critical

Digital Transformation provides the opportunity to create a seamless experience end to end across customers, across products, across

How has your organisation’s purpose shifted in 2020?

How has your organisation’s purpose shifted or changed in the pandemic year of 2020, that saw an exponential rise of digitalisation at

Digital Transformation: It's the whole that matters

To succeed in the AI-powered world, you not only need to be connected, you also need to embrace the greater good for the business and

What is the purpose of the physical workplace in 2021?

What is the purpose of the “physical workplace experience in 2021 and beyond? Here is what Australia’s C Suite CHRO’s think.

The 3 key 'must-haves' for faster digital transformation

Walking the Talk's Lorraine Farah explains what Australia’s C-Suite CHRO’s see as the 3 key 'must-haves' as they move faster towards

Podcast: Cultural readiness for the AI transformations

Walking the Talk's Amanda Fajak recently joined Matt Adler on the Recruiting Future podcast to discuss some of the findings from our recent

A root cause of significant cultural resistance

Walking the Talk's Jerome Parisse-Brassens explains that a root cause of significant cultural resistance is managers and employees using

A digital transformation vision that lifts and inspires

Digital Transformation and AI are more often than not associated with negative outcomes for employees – cost cutting, automation, job

Digital Transformation: A vision to create meaning

Digital Transformation without a clear vision and purpose often ends up in a simple digitalisation process, with manual processes conducted

Digital & AI: What got you here won’t get you there

A reality we all face is that today is different from yesterday and tomorrow will be different from today. What is becoming increasingly

Podcast: Prioritisation Series

The latest episode of Carolyn Taylor's Walking Your Talk Podcast on Prioritisation is now available on all podcast channels.

In an AI world transparency increases

In this video, Walking the Talk's Jerome Parisse-Brassens why in an AI world transparency increases because barriers are brought down and

In an AI-empowered world, maintaining control is even harder

Walking the Talk's Jerome Parisse-Brassens explains why in an AI-empowered world, maintaining control is going to be even harder because

Tips from business leaders at the forefront of AI

One of the many challenges for organisations is that the shift to widespread adoption of AI can have consequences in both a reduction in

Tips for placing humans at the centre of Digital & AI

It would be easy to approach Digital Transformation and AI with primarily a technology lens. However, what we have learned from business

Culture for AI: The human needs to be placed at the centre

Walking the Talk’s research on the kind of culture required for successful AI implementation has revealed that to be successful, the design

The significant shift we are seeing in culture today (Video)

The significant shift we are seeing in culture today is not a shift away from a focus on achievement and results – this has to remain

Humans need to be at the centre of ai (Video)

In this video, Walking the Talk's Jerome Parisse-Brassens shares one of the key findings from our 2020 research report ‘Is your culture

Why is your digital transformation stalling?

In this video, Walking the Talk's Amanda Fajak explains why organisations can find that their digital transformations are stalling.

Is your business culture AI ready? (Video)

In this video, Walking the Talk's Jerome Parisse-Brassens shares some of the key findings from our 2020 research report ‘Is your culture

Is your culture AI-ready?

At Walking the Talk, we believe that to be successful in an AI-powered world, businesses will need to have certain cultural attributes,

Your values are on show. What you do now matters.

I love Café Nero. I like the strong Italian coffee blend, the friendly staff, the fact I have an app on my phone and its so easy to get a

The culture leader of tomorrow

I am seeing a significant shift in organisational culture in response to the VUCA world we live it and the coming-of-age of Digital and

Matching words and deeds

Read Walking the Talk's founder Carolyn Taylor and Executive Director Amanda Fajak recent interview with Implenia's Employee Magazine

Patterns of an agile culture

There are four distinctive patterns of behaviour of an agile culture – customer-centricity, self-direction, experimentation and

Cracking the agile code

There’s a big difference between implementing an Agile process and having an agile culture.Watch our video to help crack the agile code.

How to influence your culture (positively)

Carolyn Taylor, Walking the Talk's Founder and Executive Chair, recently shared some inspirational ideas at the IWFM Conference in London.

The Danger Zone: When Leaders Lose Sight of their impact

When accusatory, emotive and vitriolic language is used by people in power, red warning lights go on all over the place and sirens blare.A

Improving Accountability in your organisation

Walking the Talk's Founder Carolyn Taylor explains some of the tips to improve accountability within your organisation.

Creating an agile culture for your organisation

After ten years of implementation of Agile by organisations around the world, I’m only seeing mitigated success. Agile takes its roots in

What are the key shifts to create an agile culture?

Creating an agile culture involves fundamentally rethinking how you run your organisation and most organisations that we spoke to in our

What does it mean to create an agile culture?

For many, Agile is associated with the technology part of your business or one or two pockets in your organisation. It is often thought of

Why should you consider agile for your organisation?

Our ability and desire to change as humans, has driven an extraordinary rate of change in particular over the past 10 years. Think of

Download Research Report on Agile Culture

Walking the Talk is excited to announce the release of our 2019 research report on agile culture.

Carolyn Taylor launches Walking Your Talk podcast

The Walking Your Talk podcast (links below) is a personal development journey for listeners on authenticity, courage and leadership,

2 great books for inspiring commercial achievement

An achievement approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same

4 great books for inspiring learning

Thinking about the future? Looking for a new mindset? Want to adopt a new approach? Want to solve problems better? Here are 4 of Walking

How to influence leaders culture is more than a 'nice to have'

Maintaining a strong link to the business and having tangible measures of your company's progress will transform your culture.

5 great books for inspiring the pursuit of excellence

Thinking about the future? Looking for a new mindset? Want to adopt a new approach? Want to solve problems better? Here are 5 of Walking

The difference of being 'Above or below the line'

When things start to go wrong, it's natural for us to react. But in every situation, there is an external and a controllable driver - we

Carolyn Taylor on keeping things simple

Does your organisation suffer from over complexity? Learn about how a leader's approach to simplicity can change things.

7 great books for inspiring continuous Improvement

Thinking about the future? Looking for a new mindset? Want to adopt a new approach? Want to solve problems better? Here are 7 of Walking

8 great books for inspiring giving and receiving feedback

Are you looking to shift your company values? Here are 8 of Walking the Talk’s recommended books on giving and receiving feedback

How Agile thinking could avoid a crisis

Whether you voted leave or remain, 80% of us now agree that Brexit is a shambles. There are much smarter people than me reflecting on why

Carolyn Taylor on Fear of Failure

Learn how to remove fear of failure from yourself and your organisation.

7 great books for inspiring constructive challenge

Thinking about the future? Looking for a new mindset? Want to adopt a new approach? Want to solve problems better? Here are 7 of Walking

Can a speak up culture prevent business issues?

In the wake of the Royal Commission and its investigation of banks, financial services and now disability and aged care organisations in

6 great books for inspiring future thinking - collaboration

Thinking about the future? Looking for a new mindset? Want to adopt a new approach? Want to solve problems better?

How do you build a foundation of trust?

Walking the Talk Executive Director Amanda Fajak explains how you build a foundation of trust.

7 great books for inspiring business generosity

Are you looking to shift your company values and be more giving? Here are 7 of Walking the Talk’s recommended books on corporate

Jerome Parisse-Brassens asks "What are you measuring?"

Transforming an organisation's corporate culture can seem as a difficult task, so it's important to know what it is you're measuring

Four key factors for achieving culture results fast

We all know that changing an organisation’s culture is a long-term game, but a common challenge we hear from clients is how to demonstrate

What are organisational culture archetypes?

There are six cultural archetypes that can be found in every organisation. What are those archetypes, and what roles do they play in

7 great books for inspiring focus

Here are 7 of Walking the Talk's recommended reads for inspiring focus.

What are the traps to avoid when creating an agile culture?

Are you looking to create an agile culture for your organisation? Walking the Talk Executive Director Amanda Fajak explains 3 things to

7 great books for inspiring simplicity

Here are 7 of Walking the Talk's recommended simplicity reads.

How to develop your leaders as role models

We’re pleased to invite you to watch highlights of our recent webinar to learn more about leading culture. Watch Amanda Fajak, Jerome

Carolyn Taylors talks Engagement

Learn why the relationship between culture and engagement is so important.

Developing leaders as powerful agents of change

The influence of leaders on organisational culture is strong. The shadow that leaders cast into their organisations means that the beliefs

The key shifts you need to create an agile culture

Discover the six key shifts your organisation needs to make in order to move towards an agile culture. {% video_player "embed_player"

2 great books for inspiring risk optimisation

Here are 2 of Walking the Talk's recommended risk optimisation reads.

What does working at the B-level mean?

Learn more about the people responsible for communicating problems and recommendations to the next level of management.

5 great books for inspiring problem solving with customers

Here are 5 of Walking the Talk's recommended problem solving with customers reads.

Video: The difference between culture and engagement

Executive Director Amanda Fajak explains why you shouldn't get culture confused with engagement.

3 great books for inspiring empathy with customers

A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same

What are the key elements for a culture plan?

What are the key elements that you need to think about when building your culture plan? Walking the Talk Executive Director Jerome

3 great books for being market driven

A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same

Video: What tools can you use to assess culture?

Choosing an efficient tool depends on why you want to assess your culture - Jerome Parisse-Brassens discusses two core tools involved in

Lion Air Disaster: A Classic Case of Achievement Overused

On October 29, Lion Air’s Flight 610 hurtled nose-first into Indonesian waters at more than 640 km/h with 189 people on board just minutes

Using a survey to describe your culture

Executive Director Jerome Parisse-Brassens explains why a behavioural tool such as a survey is useful for describing your company's culture.

Why assessing culture is critical

Executive Director Jerome Parisse-Brassens delves deeper into one of the first steps of the culture transformation process. {%

How Walking the Talk's tools can assess your culture

Jerome Parisse-Brassens explores how two main tools are efficient for assessing your company's culture.

Understand why your culture is the way it is

Learn why having a methodology that is qualitative is crucial for understanding your organisation's culture.

Creating an agile culture

Agile culture is about continually finding ways to improve your organisation's approach. Walking the Talk Executive Director Amanda Fajak

6 great books for inspiring openness

Looking for more effective ways to create one-team? The secret is to have shared openness! Here are 3 of Walking the Talk's recommended

How to use Company Culture Assessment Tools

Corporate culture has now become one of the key pillars on the transformation agenda of most businesses. This is because many organisations

Culture assessment - Case study

Our client, from the entertainment industry, is experiencing strong growth following a number of mergers and acquisitions. They are today

Cognitive and emotional cultures

Cognitive and emotional cultures I often get asked about the difference between cognitive and emotional cultures. Here is my take on it.

Watch Carolyn Taylor explain the importance of Empowerment

Empowering individuals to create the desired outcomes can positively impact the bottom line.Watch Walking the Talk Founder and Executive

5 great books for inspiring holding to account approach

Here are 5 of Walking the Talk's books for inspiring holding to account approach.

Four things leaders can do to improve psychological safety

Creating an environment where people can feel psychologically safe and can speak up is fast becoming one of the main topics of conversation

3 great books for risk orientation

Here are 3 of Walking the Talk's recommended risk orientation reads.

The difference between influence and hierarchy

Executive Director Amanda Fajak explains why a formal hierarchy doesn't always equal influence.

MUFG Culture Transformation Case Study

Walking the Talk recently hosted a Culture Clinic in London, where Angus MacGregor, HR Head in EMEA and Securities Internationally at our

Who are your organisation's legends?

We use a great exercise in one our training programs in which participants select and then rank their own values. The ranking process is

How do you define culture and change it?

Learn about Walking the Talk's working definition of culture, and how, by using this definition, you can make culture do-able.

3 great books for inspiring responsiveness to customers

A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same

Identify the lynchpin of your culture

Have you ever played Rubik’s cube or any magic cube? They seem to have made a comeback with more complicated arrangements and sizes. I

3 great books for inspiring shared commitment

Looking for more effective ways to create one-team? The secret is to have shared commitment orientation! Here are 3 of Walking the Talk's

Symbols – small changes, big wins:

I am constantly talking to clients about the power changing a few key symbols can have in building momentum for culture change. Symbols

How long does it really take to change your culture?

I have been on a pilgrimage of sorts over the past few weeks, retracing the events of the Hungarian revolution in 1956. My father was a

Global or local culture plan? How to decide

When helping businesses develop healthy, fit-for-purpose cultures, I often get asked whether the organisation should develop a “top-down”

How culture improves team management

In Europe, there's a lot of valuable focus on "talent management". Yesterday I asked a client for his definition of talent management, and

How to build a culture plan from scratch

Building a culture plan sits at the core of how you transform organisational cultures. Without a plan, it’s like shooting in the dark: you

Hot off the press: Tipping point shrinks to 25%

At Walking the Talk, we are passionate about continuing to evolve our thinking on culture. We are always scanning the latest research and

8 great books for inspiring innovation

Are you looking to shift your company values and be more giving? Here are 8 of Walking the Talk’s recommended books on innovation.

What is the role of HR in culture change?

Recently I spoke to a large group of HR people, and the question came up again, "What is the role of HR in culture change?" This is the

How you spend your time speaks louder than your words

None of us feel we have enough time. It’s a finite resource, and it forces us to make choices. Those choices send signals about what we

Future impact of AI on culture

Walking the Talk are pleased to announce the release of our latest White Paper 'Future impact of AI on `culture'.

How to refresh your organisation's culture efforts

"Refresh"Yesterday I had a conversation with an OD manager who used this word to describe his organisation"s goal in relation to their

The crisis legacy in organisational culture

This article appears in and is reproduced with the permission of Brazil's leading financial newspaper Valor Econōmico, from the original

10 great books on success and achievement

Discover what it takes to achieve your unique definition of success. Here are 10 of Walking the Talk's recommended books on success and

The 5 most influential factors on culture

I am often asked for a summary of what I find are the 5 factors which most influence culture.

The role of measurement in culture and behaviour change

As the role of culture is better understood, everyone wants to measure and understand the impact of culture change and the behaviours that

Culture as a Management Practice

On February 27th Walking the Talk in Brazil hosted a breakfast session with Walking the Talk co-founder and Executive Chair Carolyn

4 great books for inspiring proactivity with customers

Looking for more effective ways to create customer confidence? The secret is to have proactive customer service! Here are 4 of Walking the

6 great books for inspiring customer-centricity

A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same

4 characteristics of the most successful teams

We’ve all been part of great teams and not-so-great teams. But have you ever stopped to think at what makes a team great or not? Here’s my

How to turn your employees into brand advocates

Twenty years ago, branding was still new and organisations were reluctant to spend any money on it. Today, every organisation has a budget

The top 2 reasons why employees leave

Staff turnover is healthy. You want new blood, new thinking, new approaches to make your business better and richer. But at the same time,

The masks that leaders wear at work

Joseph Campbell once wrote ‘The privilege of a lifetime is being who you are’. What a profound yet simple set of words that seem somehow so

Letting go of power is not easy

I was only a teenager when I first read the question ‘what would I do if I weren’t afraid’. I was young and uncertain with all the angst of

8 of the best books to help empower others

Looking to change your thinking? Searching for the special something inside you? Builds trust and allows decisions to be made by those

10 great books for inspiring future thinking

Thinking about the future? Looking for a new mindset? Want to adopt a new approach? Want to solve problems better? Here are 10 of Walking

10 best mindfulness books to inspire you

The acknowledgement of the power of mindfulness is becoming increasingly more commonplace in the workplace, with the likes of Google using

How to build a business case for culture

Culture is a word that is on everyone’s lips at the moment, but often not for the right reasons; such as when a well-known brand was found

5 questions every leader should ask themselves

Are you a great leader? Ask yourself the following questions, because they will not only improve your leadership impact, but also allow you

What you need to do to get culture on the strategic agenda

Getting culture onto the strategic agenda is usually a function of 3 conditions.

The 5 key ingredients of successful culture change

If changing your culture were as simple as waving a magic wand, the world would be full of perfectly run organisations with ecstatic

What are people saying about culture measurement?

How to measure culture is becoming one of the most discussed topics on culture, in part in response to regulatory pressure to ensure

How to foster an innovation culture

One of the buzzwords that keep coming back in my discussions with clients and colleagues is innovation. Every organisation wants to be

How to Accelerate Culture Change Across the Organisation

One of the most commonly asked questions in my work on culture is how long will the change take? When will we have the culture we need?

How to discover the corporate culture of your next employer

It’s happened to many of us: we go through a recruitment process, have one or several interviews, ask about the organisation and work

The CFO: Your secret weapon for culture change

HR has always appeared to be the natural home for the mechanics of leading culture change. In recent years, however, I’ve observed another

The art of positive role modelling

If you are a parent, you know that it is important to be a role model for your children, meaning that you need to behave in the same way

Are your brand values holding you back?

Almost every organisation has some statement of what they stand for, usually in the form of a mission statement, or a list of values that

The key to influencing behaviour in the workplace

Behaviour is at the core of organisational culture, so it should come as no surprise that influencing the behaviour of others is a critical

Measuring behaviour change

At Walking the Talk, we frequently encounter a challenging and intriguing question from our clients: How can behaviour change be

The common mistake organisations make when measuring culture

At Walking the Talk, we often get asked, ‘what’s the best way to measure culture?’

Leadership shadow: Driving culture leadership

What is culture leadership? You may have heard the phrase “Culture is led from the top”. It means that the impact of top leaders on

Why leaders are responsible for the actions of their teams

Respondents to our recent Managing Behaviours survey showed that there is a collective belief amongst leaders, employees, consumers and

Your key to staff engagement may not sit where you think…

Are you in one of the following situations?

Behaviours in the Workplace: Where does responsibility lie?

Our Managing Behaviours in the Workplace research report is now available to download. Based on original research with over 700 leaders,

Behaviours at work: What to do if you're feeling disengaged

Disengagement is quite common in organisations and it can affect anyone. Sometimes it is temporary, sometimes it is permanent.

Culture Management in a Virtual Team

With more and more organisations giving employees the opportunity to work remotely each year, one of the topics I am frequently asked about

The Unseen Force That’s Shaping Your Culture Every Day

There’s a silent power within your organisation that’s quietly moulding the patterns of behaviour that will determine your culture. A

Culture Management: A systemic view of culture for leaders

Leaders do not operate in a vacuum. They operate in an ecosystem that influences everything they do. Understanding how the ecosystem

What does it take to out-think the competition?

Every day, faced with the same sets of data about their external environment, competitors make different decisions. These decisions will

How to change the behaviour of your staff

Do you actively manage the behaviour of your employees? Can you say, hand on heart, that you have put things in place in the business to

Culture management: How agile are you?

When I ask teams of executives if they can identify the business imperatives for culture in their organisation, one thing that is often

Culture Transformation: How to work out what’s in it for YOU

Most of the posts on our blog focus on the benefits for the corporation of investing in culture. This time let's think about ourselves and

Culture Change: Getting culture on the strategic agenda

The argument for culture to have a key position on the strategic agenda has never been more compelling.

Culture Management: Creating a culture for safety

At Walking the Talk, we love making explanations and definitions as simple as possible. As such, we define culture as ‘the patterns of

Culture transformation: Can we really change habits at work?

Growing new habits and forming new behaviours isn’t easy, and often requires support.

Managing Behaviour: How to create a speak-up culture

In an article by FT journalist Robert Armstrong on the Volkswagen scandal, he stated that “we have to assume something went wrong with VW’s

Culture change: The importance of being hopeful

The new year hasn’t been quite as fresh and refreshing as it usually is. Watching what is taking place in global politics has given me a

Merger communication: Lessons from the trenches

When top executives are asked about lessons learned following a merger, acquisition or business sale, more often than not they say they

The importance of being open: Culture leadership in an M&A

One of the most important characteristics of healthy leadership is openness. It sits alongside responsibility and being values-led as one

Cultural Change in the FCA, PRA and Bank of England

I was lucky enough today to attend the launch of New City Agenda's latest report, on Cultural Change in the FCA, PRA and Bank of England –

Brexit and culture: What if the EU were a company?

I’m fascinated by the behaviours of people. What we can learn from observing them–especially in organisations. And so I found myself

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