Client: "We need to assess our digital maturity."Me: "Why?"Client: "As you know from our strategy, we must become more customer-centric if
To succeed in the AI-powered world, you not only need to be connected, you also need to embrace the greater good for the business and beyond the organisation for society at large. The concept of the whole, in service of the customer, takes over from silos, individual results, control and corporate selfishness.
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