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The secret for changing your culture fast - Focus, focus, focus

Prioritisation: We all know the benefits. We all know we should do it. We all know how hard it is. The basic principle behind the power of

Does company culture affect employee motivation? No - and yes

No Elements that are more likely to directly impact employee motivation are short-term factors such as pay, working conditions, work-life

In culture as in health: a good diagnosis matters

Would you trust a doctor who wanted to treat your stomach ache without understanding what was causing it? I know I wouldn’t. A good

Digital transformation and Customer-centricity: Chicken or egg?

Client: "We need to assess our digital maturity."Me: "Why?"Client: "As you know from our strategy, we must become more customer-centric if

Successful culture change starts at the top

As human beings, we are programmed to try and fit in. In the corporate world, this means we take cues from our leaders as to what is

Video: Astro's Culture Journey

Watch Walking the Talk's Amanda Fajak in conversation with Gavin Baxter, Astro’s Human Resources Director. Amanda and Gavin discuss Astro’s

What does it mean to create an agile culture?

For many, Agile is associated with the technology part of your business or one or two pockets in your organisation. It is often thought of

2 great books for inspiring commercial achievement

An achievement approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same

2 great books for inspiring risk optimisation

Here are 2 of Walking the Talk's recommended risk optimisation reads.

5 great books for inspiring problem solving with customers

Here are 5 of Walking the Talk's recommended problem solving with customers reads.

3 great books for inspiring empathy with customers

A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same

3 great books for being market driven

A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same

6 great books for inspiring openness

Looking for more effective ways to create one-team? The secret is to have shared openness! Here are 3 of Walking the Talk's recommended

5 great books for inspiring holding to account approach

Here are 5 of Walking the Talk's books for inspiring holding to account approach.

3 great books for risk orientation

Here are 3 of Walking the Talk's recommended risk orientation reads.

Who are your organisation's legends?

We use a great exercise in one our training programs in which participants select and then rank their own values. The ranking process is

3 great books for inspiring responsiveness to customers

A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same

3 great books for inspiring shared commitment

Looking for more effective ways to create one-team? The secret is to have shared commitment orientation! Here are 3 of Walking the Talk's

4 great books for inspiring proactivity with customers

Looking for more effective ways to create customer confidence? The secret is to have proactive customer service! Here are 4 of Walking the

6 great books for inspiring customer-centricity

A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same

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