Leaders will often ask me what they can do to accelerate a change in their culture. As someone who likes to find ways to provide simplicity on seemingly complex and theoretical topics, I’ve long been searching for that mythical ‘one thing’ that will make the most difference. I think I’ve found it. I’ll be interested to hear if you agree with me.
Is tolerance killing your culture?
Culture is the patterns of behaviour that are encouraged, discouraged or tolerated by people and systems over time.
During this four-part whistle-stop tour of organisational culture, we’ve looked to find a workable definition of what culture really is, sought to distinguish it from engagement and learned how we can effectively use encouragement and discouragement to lever culture change. Our last exploration is an important one: