Many organisations, small and large, have gone through digitalisation or are still going through it. The success of the digitalisation process is not only linked to technology, but also to the way people have embraced the change. It is the behaviours and the mindsets of leaders and employees that make the difference between those organisations where digitalisation has struggled and those where it has become a key lever for success.
When many of us first entered the workforce, we believed that who we were at work should be different and kept separate from who we were at home. This was, after all, a prevailing paradigm in 20th century work practices. But artificially separating our identities in this way eventually led to increased tension, stress, and the introduction of work-life balance programs. Collectively, we gradually became aware that one couldn’t simply leave his or her mind and heart at the office as if it were a company laptop, and vice versa. We have now come to understand – largely through trial and error – that our private or personal lives naturally intertwine with and influence our work lives.
