Walking the Talk Blog

Creating culture: encourage more, tolerate less

[fa icon="calendar'] 28-Apr-2015 13:39:32 / by Amanda Fajak posted in Behaviour, Leading culture, Symbols, Systems, Amanda Fajak

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As we’ve explored in the previous entries of this ‘Defining Culture’ series, culture is the patterns of behaviour that are encouraged, discouraged or tolerated by people and systems over time. With this definition locked in, let's take things a step further.

 
 

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Culture vs. engagement – what every business leader should know

[fa icon="calendar'] 20-Apr-2015 13:43:25 / by Amanda Fajak posted in Engagement, Be Do Have, Communication, Corporate culture, Culture defined, Leading culture

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If you haven't had a chance to read my first entry in this series, ‘Defining Culture… It’s NOT Engagement', for the purpose of today’s discussion, all you’ll need to know is that culture is a separate construct from engagement. Both are absolutely critical and can be aligned. However, the analogy is something like comparing revenue and profit - they are kind of linked, but there are also a lot of variables between them.

 
 
At Walking the Talk, we like to use the following definition of culture:
 

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Computer says no: changing behaviours - where to start

[fa icon="calendar'] 08-Dec-2014 18:11:43 / by Jerome Parisse-Brassens posted in Leadership, Be Do Have, Behaviour, Behaviour change, Leading culture, Jerome Parisse-Brassens

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I recently had to renew my European passport because it had expired.

As I live in Australia, the only place I could do this was the consulate. My experience of consulates in general – and this one in particular – is that they epitomise bureaucracy (If you’ve had to apply for a visa in the past I am sure you know what I mean.) As a consequence, I always make sure I have all the documents I need – and more – just in case. This time, I visited the consulate’s website to check out the requirements and noticed a link to click on to obtain more detail. But the link wasn’t working, so I simply guessed what I needed to bring and made the appointment.

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Is there an age limit for leading innovation?

[fa icon="calendar'] 02-Dec-2014 19:14:22 / by Carolyn Taylor posted in Carolyn Taylor, Behaviour, Leading culture, Innovation

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"Are most CEOs too old to innovate?"

 
A delicate, but important question, raised in the title of an HBR article last week by Jack Zenger and Joseph Folkman.

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Back to basics: Why walking the talk matters

[fa icon="calendar'] 11-Nov-2014 20:03:56 / by Carolyn Taylor posted in Leadership, Behaviour, Leading culture, Symbols, Walking the Talk, Systems

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Sometimes it’s good to get back to the basics...

It's easy to slip into the habit of thinking about your culture as a project, or a series of activities that have to be performed: Communication training, values alignment process, reward systems, workplace redesign— tick, tick, tick. But culture isn't separate from normal business activity, it is created through what is done every day.

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