Who are your organisation's legends?
- Carolyn Taylor
- 29.10.2018
- Carolyn Taylor
We use a great exercise in one our training programs in which participants select and then rank their own values. The ranking process is the part I like the most. I ...
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3 great books for inspiring responsiveness to customers
- Walking the Talk
- 19.10.2018
- Customer-Centric
A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same experience. Here are 3 of ...
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3 great books for inspiring shared commitment
- Walking the Talk
- 05.10.2018
- Customer-Centric
Looking for more effective ways to create one-team? The secret is to have shared commitment orientation! Here are 3 of Walking the Talk's recommended books to inspire ...
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4 great books for inspiring proactivity with customers
- Walking the Talk
- 15.03.2018
- Customer-Centric
Looking for more effective ways to create customer confidence? The secret is to have proactive customer service! Here are 4 of Walking the Talk's recommended books to ...
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6 great books for inspiring customer-centricity
- Walking the Talk
- 02.03.2018
- Customer-Centric
A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same experience. Here are 6 of ...
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