A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same experience.
Here are 6 of Walking the Talk's recommended market driven reads.
Looking for more effective ways to create one-team? The secret is to have shared openness!
Here are 3 of Walking the Talk's recommended books to inspire openness.
Here are 5 of Walking the Talk's books for inspiring holding to account approach.
Here are 3 of Walking the Talk's recommended risk orientation reads.
We use a great exercise in one our training programs in which participants select and then rank their own values. The ranking process is the part I like the most. I have found that it is the HIERARCHY of values which is the strongest determinant of an individuals behavior, and that of an organisation. Most of us will agree that we hold a set of principles to be important, that we value integrity, and accountability, team freedom and respect for others.
