Looking for more effective ways to create customer confidence? The secret is to have proactive customer service!
Here are 4 of Walking the Talk's recommended books to inspire proactivity with customers.
A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same experience.
Here are 6 of Walking the Talk's recommended customer-centricity reads.
What is love in the office?
I am obviously not talking about the shenanigans that come to mind when talking about love at work - I’ll leave that to someone else. What I am talking about here is the value of love, the resulting behaviours, feelings and mindset, and the impact it has on our working relationships.
I am writing this blog sitting on a plane somewhere over the Pacific Ocean, on my way from Sydney to Los Angeles.
