Walking the Talk Blog

Carolyn Taylor

Carolyn Taylor
Carolyn is Executive Chair at Walking the Talk.

Recent Posts

Who are your legends?

[fa icon="calendar'] 29-Oct-2018 07:18:00 / by Carolyn Taylor posted in Carolyn Taylor, Customer-Centric, Values, Symbols

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We use a great exercise in one our training programs in which participants select and then rank their own values.  The ranking process is the part I like the most.  I have found that it is the HIERARCHY of values which is the strongest determinant of an individuals behavior, and that of an organisation.  Most of us will agree that we hold a set of principles to be important, that we value integrity, and accountability, team freedom and respect for others. 

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How culture improves team management

[fa icon="calendar'] 26-Jul-2018 05:19:00 / by Carolyn Taylor posted in Leadership team, Carolyn Taylor, Team culture, Leading culture, One-Team

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In Europe, there's a lot of valuable focus on "talent management". Yesterday I asked a client for his definition of talent management, and he said "hiring and developing the best people". He also told me that one of the big strategy consultancies had been making presentations in his organisation that talent management was the key, and with this, culture would take care of itself.

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What is the role of HR in culture change?

[fa icon="calendar'] 14-Jun-2018 16:34:00 / by Carolyn Taylor posted in Leadership team, Carolyn Taylor, Leadership, Managing culture, Leading culture, HR

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Recently I spoke to a large group of HR people, and the question came up again, "What is the role of HR in culture change?" This is the most common question I get asked by HR people.

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How you spend your time speaks louder than your words

[fa icon="calendar'] 31-May-2018 17:48:00 / by Carolyn Taylor posted in Carolyn Taylor, Behaviour, Behaviour change, Corporate culture, Culture management, Culture planning, Symbols

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None of us feel we have enough time. It’s a finite resource, and it forces us to make choices. Those choices send signals about what we really value. One of the strongest symbols of a culture is how time is spent. When people see this changing, they start to believe your communication about values.

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How to refresh your organisation's culture efforts

[fa icon="calendar'] 19-Apr-2018 05:37:00 / by Carolyn Taylor posted in Carolyn Taylor, Culture change, Leadership, Corporate culture, Culture management, Team culture

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Yesterday I had a conversation with an OD manager who used this word to describe his organisation"s goal in relation to their efforts on culture next year.  "We need to refresh our culture and to re-engage people in our purpose for wanting to improve it".  Given so many companies have dedicated effort already to building values and behaviour that suits their goals and strategies, there is likely to come a moment where it seems important to refresh.

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