Our ability and desire to change as humans, has driven an extraordinary rate of change in particular over the past 10 years. Think of yourself as a customer. You demand immediacy; you want to be understood; you expect improvements; you expect high levels of service, whether it is for internet connectivity, banking, shopping, healthcare, or entertainment. And you have more choices than ever.
Whether you voted leave or remain, 80% of us now agree that Brexit is a shambles.
There are much smarter people than me reflecting on why exactly that is the case and I am sure only history will have the answer.
But, ever the optimist, I believe we can learn from this right now and I want to share with you one lens which provides important insights for those in business.
The influence of leaders on organisational culture is strong. The shadow that leaders cast into their organisations means that the beliefs and behaviours of leaders permeate deep into the organisation, shaping the culture.