Walking the Talk Blog

Three Mobile UK - Culture management process – rapidly emerging market

[fa icon="calendar'] 03-Mar-2012 12:21:34 / by Deborah Doyle posted in PDFs

[fa icon="comment"] 0 Comments

This case study follows the cultural management process of 3UK, a British telecommunications company, focused on rapidly emerging 3G mobile Internet services, for the years 2007-2011.

three_logo.jpg

Read More [fa icon="long-arrow-right"]

Government Agency - Embedding customer focus into government agency - transportation

[fa icon="calendar'] 02-Mar-2010 15:19:02 / by Deborah Doyle posted in PDFs

[fa icon="comment"] 0 Comments

 

For years this organisation has successfully provided some of the fundamental infrastructure services required by the community to go about its daily life. Because the organisation services the whole community, it continually has to juggle the potentially competing needs of different interest groups, as well as meet the political agenda demanded by the government ministers, and important issues of safety and long term planning which are often not immediately visible to users and the government.

Read More [fa icon="long-arrow-right"]

GPT – Listed property group. Building the culture for growth in a property management company

[fa icon="calendar'] 02-Mar-2010 15:14:49 / by Deborah Doyle posted in PDFs

[fa icon="comment"] 0 Comments

In 2010 GPT moved to an integrated property management approach that is aligned to a goal of the strategic allocation of capital. This produces synergies and efficiencies across GPT’s $8bn+ property portfolio, but requires collaboration, innovation and accountability to be successful. But employee surveys showed that employees were still mourning the past, and had not engaged in the new approach to growth in the future.

Read More [fa icon="long-arrow-right"]

Airservices Australia - culture transformation

[fa icon="calendar'] 02-Mar-2010 14:08:03 / by Deborah Doyle posted in PDFs

[fa icon="comment"] 0 Comments

Airservices was facing an unusually large number of challenges when it approached Walking the Talk. The organisation realised that it needed to do things differently in order to successfully meet those challenges, as the existing culture was either slowing down the change process or making it very hard. A broad culture transformation process was necessary.

Read More [fa icon="long-arrow-right"]

SA Water - Culture management process at public utility.

[fa icon="calendar'] 02-Mar-2010 13:28:47 / by Deborah Doyle posted in PDFs

[fa icon="comment"] 0 Comments

This case study follows the cultural management process of SA Water Corporation, a public utility company in the Australian state of South Australia, for the decade 2000 to 2010. It is a journey that saw SA Water transform from a department of the public service to a strong and vibrant business focused on sustainability.

Read More [fa icon="long-arrow-right"]

Subscribe to Email Updates

Lists by Topic

see all

Posts by Topic

see all