How many times have I seen this great quote from Mahatma Gandhi used in training programs? I think every consultant must have it tucked away somewhere inside their slide pack. Trouble is, despite all these presentations, there are precious few leaders who seem to really be prepared to do what it takes to make this true to bring about lasting culture transformation.
As we’ve explored in the previous entries of this ‘Defining Culture’ series, culture is the patterns of behaviour that are encouraged, discouraged or tolerated by people and systems over time. With this definition locked in, let's take things a step further.