Walking the Talk Blog

A rainbow of honesty: how to use symbols to change culture

[fa icon="calendar'] 08-Nov-2010 10:32:14 / by Carolyn Taylor posted in Achievement, Alan Mulally, Behavior, Ford, Symbols, Videos, Systems

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Here is an interview with the CEO of Ford, Alan Mulally.

It's good all the way through, but especially from minutes 12'-16'30".  He tells a great story of a highly visible moment where he found a way to use the traffic light system to get his people to know that covering up poor performance is a worse sin that the results themselves. You get to hear how quick it can be to change a cultural norm with the right leadership behavior.

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