Walking the Talk Blog

To enable culture change, first I must change

[fa icon="calendar'] 25-Apr-2016 21:40:21 / by Carolyn Taylor posted in change, Change, Behaviour, behaviour change, Behaviour management

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You know it. We know it. The behaviour of people matters in organisations.

It impacts everything: performance, safety, innovation, speed, customer satisfaction. This increased awareness has given rise to a recent and encouraging surge of interest in actively managing culture and performing a culture change.

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Embracing difference - sorry Trump, you're wrong

[fa icon="calendar'] 15-Apr-2016 12:33:10 / by Amanda Fajak posted in change, Change, Mergers, Behaviour management, openness, Donald Trump

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As we barrel towards a potential Brexit (British Exit) from the EU and watch on with a mix of intrigue and disbelief as the USA seems to genuinely consider Donald Trump as a Presidential candidate, I am struck by how much of the debate is being driven by the fear of difference.
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How to REALLY 'be the change' to drive culture transformation

[fa icon="calendar'] 05-Aug-2015 20:23:53 / by Carolyn Taylor posted in Gandhi, change, Change, Change communication, Change management, Culture Change, Leading Culture Change, Communication

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How many times have I seen this great quote from Mahatma Gandhi used in training programs? I think every consultant must have it tucked away somewhere inside their slide pack. Trouble is, despite all these presentations, there are precious few leaders who seem to really be prepared to do what it takes to make this true to bring about lasting culture transformation. 
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Powerful symbols of change

[fa icon="calendar'] 09-Jan-2010 08:30:00 / by Carolyn Taylor posted in Change, Symbols

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I recently sat in a focus group with managers working for a company that has worked intensely on its culture for three years.  

One question I asked was, "What are some of the symbols of change you have seen during the year of the company's values?" Their answers amazed me, in their strength, their consistency and the simplicity of the items they named.  The experience reminded me of the power of the simple acts to demonstrate an organisation walking the talk.

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