"Simple has been one of my mantras. You have to work hard to get your thinking clean to make it simple. But it's worth it in the end, because once you get there you can move mountains."
– Steve Jobs
I jumped in a cab the other day in a hurry to get to a meeting and was greeted by a resonating “hello” and a smiling driver.
It was raining hard and I expected a more somber attitude. We started chatting and I made a remark about his positive outlook.
'Change' has become overused in business rhetoric.
The latest ‘change program’ is often greeted with cynicism from line managers and employees alike. As this HBR article attests, as a business community, success rates for implementing change have shifted little from the 30% mark published by John Kotter almost 10 years ago.
I recently had to renew my European passport because it had expired.
As I live in Australia, the only place I could do this was the consulate. My experience of consulates in general – and this one in particular – is that they epitomise bureaucracy (If you’ve had to apply for a visa in the past I am sure you know what I mean.) As a consequence, I always make sure I have all the documents I need – and more – just in case. This time, I visited the consulate’s website to check out the requirements and noticed a link to click on to obtain more detail. But the link wasn’t working, so I simply guessed what I needed to bring and made the appointment.