Walking the Talk Blog

Why you need to manage behaviour consistently

[fa icon="calendar'] 07-Jun-2016 16:30:11 / by Jerome Parisse-Brassens posted in Leadership, accountability, Accountability, BEDOHAVE, Behaviour, behaviours, Symbols

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I recently had coffee with a close friend who’s just resigned from a senior position in a key department of a large company. Answering the puzzled look on my face, he explained that he’d had enough of his boss – the manager of a specific department who took the role a year earlier.
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Learn to say "no" - your culture will thank you for it

[fa icon="calendar'] 12-Jan-2016 19:56:49 / by Jerome Parisse-Brassens posted in 6 Culture Archetypes, Accountability, Communication, one-team, People-First

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Are you one of those people who are reluctant to say “no”?

 
I was recently discussing with a friend some of the changes that we have both seen in the workplace in the last 20 years. One of them was the mobile phone. I can still remember when fixed lines were the only way to contact clients. And it was fairly easy: I never used to struggle to talk to my clients over the phone – I sometimes had to leave a message but they would call back or I would call them back later myself.

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Managing the Front End: How a commitment conversation can make all the difference

[fa icon="calendar'] 13-Nov-2013 12:18:35 / by Carolyn Taylor posted in Business Conversations, Leadership, Accountability, Achievement, Communication

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There's a moment which underpins good Achievement Culture: The Moment of Commitment.

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How to hold someone to account

[fa icon="calendar'] 08-Mar-2010 01:45:00 / by Carolyn Taylor posted in Leadership team, accountability, Accountability, Achievement

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I can talk at a theoretical level about a culture of accountability. 

 
Or I can give you a small practical example from a conversation I had recently with a team leader in a retail organisation.  It is the small changes in leadership behavior that send the messages that expectations are really changing.  These, added together, start to change the culture.

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A promise culture

[fa icon="calendar'] 07-Oct-2009 08:25:00 / by Carolyn Taylor posted in Walking the Talk: Building a Culture for Success, accountability, Accountability, Achievement, Economic Crisis

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In times of economic crisis, any initiative that will increase short term performance is particularly welcome.
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