Walking the Talk Blog

The consistency of customer-centricity - or, where not to sit on a plane

[fa icon="calendar'] 20-Nov-2014 17:19:59 / by Jerome Parisse-Brassens posted in Customer-Centric, A380, Customer-centric

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 I am writing this blog sitting on a plane somewhere over the Pacific Ocean, on my way from Sydney to Los Angeles.

 

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